The documentation step is ongoing throughout the troubleshooting process with note-taking to contribute to an accurate record once the entire process is complete. There are many possible causes for intermittent network connection issues:. Ping and Traceroute are the two LAN commands most often used for network troubleshooting. Ping shows whether an endpoint is contactable. Traceroute shows the most likely path to that endpoint.
These two commonly used network utilities are usually integrated into most network monitors. I know this was written a few months ago, but what do you think of PingPlotter Pro? Why did it not make the list of best network troubleshooting software? Hi Ben, Thanks for the reply. Topically, it looks like a useful monitoring tool that can also have some troubleshooting benefits.
What use cases do you think it is best for? This site uses Akismet to reduce spam. Learn how your comment data is processed. Comparitech uses cookies. More info. Menu Close. Net Admin Network Diagnostics and Troubleshooting. We are reader supported and may receive a commission when you make purchases using the links on our site. We show you the best network diagnostics and troubleshooting tools that help make your job as a network troubleshooter easier and provide examples and instructions to help you get started.
David Zomaya. The NCM will gather all device configurations, allow the creation of standard settings, and ensure that any unauthorized changes are immediately rolled back.
Start day free trial. Ping Simple command-line utility that checks on the speed of connections. Tracert Free command-line utility that lists the probable hops to a network or internet destination address. Netstat This tool displays active connections on your computer.
Sysinternals Set of Microsoft tools for Windows that help troubleshoot and configure Active Directory. Wireshark Free packet sniffer that will help you analyze traffic flows. Nmap Network security and monitoring tool that needs a companion utility, Zenmap, as a user interface. What should you look for in a network diagnostic tool?
We reviewed the market for network diagnostic tools and analyzed the options based on the following criteria: A package of several useful tools accessible through a single interface Methods to reconcile addressing issues with DHCP and DNS servers Connection testing systems A system of alerts that allow technicians to get on with other tasks if not notified of problems Automated system sweeps or useful tests that can be launched on a schedule A free tool or a trial period for risk-free assessment Value for money from paid tools and worthwhile functions from free tools.
Pros: Built for medium to enterprise size networks, with features designed to streamline troubleshooting and improve TTR and overall productivity Can automatically discover new devices on the network and provide templated health reports for immediate insights upon installation Offers configuration management, allowing teams to quickly backup and restore changes that may have impacted performance Can monitor settings for unauthorized changes and specific teams or managers Offers a customizable dashboard that has a host of different options for visualizing network performance.
Cons: Not designed for home networks, this is an enterprise tool built for system administrators and network technicians. Pros: Operates in the cloud, making scaling your troubleshooting efforts easier than most on-premise solutions Offers excellent visual reporting that are fully customizable Agent software can be installed on multiple operating systems as well as in the cloud to monitor container-based services Live data can be stored for later view, or forwarded to other systems such as a SIEM Pricing options are flexible, making DataDog a good choice for both small and large size networks.
Cons: Platform offers infrastructure, network, and application monitoring services, making this a feature-rich option that may take time to fully explore. Pros: Cloud-based RMM solution, great cloud alternative to Network Configuration Manager Leverages LOGIcards to find security and performance issues in any size or configuration of network Accessible from any web browser and available via mobile app Aims to provide a complete RMM solution and integrates well with their other MSP focused offerings Flexible subscription-based pricing.
Cons: Designed for larger networks, specifically managed service providers. Pros: Built for professionals and enterprise use Offers monitoring templates for quick insights into network and device performance Can check device health through a series of checks such as ICMP and ping Makes great use of visualizations to map out more complex wireless networks Pricing is based on utilization, making it a predictable and scalable option for any size network.
Cons: Offers a wide range of monitoring options, requiring time to fully utilize all features. Pros: Built directly into Windows command prompt Easy to use, simple syntax Can quickly identify if there is a problem with a device Allows you to easily see if there are any network drops, latency issues, or jitter over the connection. Cons: Does not work if ICMP is turned off on your target device No visualization features Not a proactive form of monitoring Limited output options for reporting.
Pros: Built directly into Windows command prompt Easy to use, simple syntax Displays gateways that your traffic passes through Can see if where a bottleneck occurs during the route. Cons: Does not provide any root cause analysis or features to aid technicians No visualization features Not a proactive form of monitoring Limited output options for reporting. Pros: Built directly into Windows command prompt Easy to use, simple syntax Shows basic network configuration such as gateway, DNS servers, and subnets Can be used with other syntax to perform functions like flushing DNS or renewing an IP address.
Cons: Can take a while for new users to learn all of the different ways ipconfig can be used to troubleshoot Can only apply fixes to one machine at a time. Pros: Can quickly show which connections are actively established on a machine Can find suspicious connections quickly if you know how to interpret netstat information Can filter by TCP connections to limit your scope on noisier networks.
Pros: Can quickly check the availability of a service base on external monitor as well as manual reports by other users Can check the health of multiple sites at once Can usually get an answer quickly without much digging or technical work. Disk CleanUp is a small disk utility designed to clear previously deleted files.
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Disk Cleanup provides options to specify an NSA approved disk erasure method and background execution Cleanup MSConfig disabled items. MSConfig is a helpful system tool. But it lets you to only disable items but they remain in the startup list. MSConfig Cleanup helps you remove the residue! MSConfig Cleanup lets you remove the residue! MSConfig is a helpful system Tool.
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It will remove files, directories, registry keys and values and Windows Installer product registration. Yes, this Tool is from troublefixers and was developed it for readers and anyone who would like to use it. The Drive Cleanup Wizard helps you get rid of useless, unwanted, temporary files from your machine. You can specify custom file-types you want to search and destroy.
Works across User Profiles on a machine. Below is a list of the objects this application will erase from your system. SpaceTrim is an easy-to-use disk cleanup software tool to recover space on your computer or network. Remove large unused files and folders. Back up files and folders before they are removed. Search forums. Log in. Sign up. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations.
Click here to join today! JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding. Solved: Pure networks platform service keeps closing its self. Thread starter Jage Start date Oct 24, Status This thread has been Locked and is not open to further replies. The original thread starter may use the Report button to request it be reopened but anyone else with a similar issue should start a New Thread.
Watch our Welcome Guide to learn how to use this site. Prev 1 2. First Prev 2 of 2 Go to page. Jage Thread Starter. Joined Oct 24, Messages Phantom said:. Is the Pure Networks Platform Service even needed anymore?
Phantom Retired Trusted Advisor. Thanks to No. Want to download all the new albums every week? A lot of people are now using this great program to make sure they alway. You can then use these drives to install other Windows operating s.
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